Privacy Policy

Last updated: January 2025

This Privacy Policy explains how NEXUSWAVE TECHNOLOGIES LTD (“NexusWave”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Information you provide:

• Name and email address when you contact us
• Project details and URLs you share for consulting services
• Payment information (processed by Airwallex, not stored by us)
• Any other information you choose to share

Information collected automatically:

• IP address and browser information
• Pages visited and time spent on site
• Referring website

2. How We Use Your Information

• To provide and deliver consulting services
• To communicate with you about your project
• To respond to inquiries and support requests
• To improve our website and services
• To comply with legal obligations

3. Payment Processing

Payments are processed by Airwallex, a third-party payment processor. We do not store your credit card or payment details. Payment information is handled according to Airwallex’s privacy policy and security standards.

4. Data Sharing

We do not sell your personal information. We may share information with:

• Payment processors (Airwallex) to process transactions
• Service providers who assist with our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use secure practices when sharing sensitive information.

6. Data Retention

We retain project information for the duration needed to provide services and for our records. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, contact us at nexus@nexuswave.app.

8. Cookies

Our website may use cookies for basic functionality and analytics. You can control cookie settings through your browser. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at: nexus@nexuswave.app