How It Works
A simple, transparent process from purchase to deliverable.
Choose a Service
Browse our services page and select the consulting service that matches your needs. Each service has a clearly defined scope and deliverable.
Pay Securely
Complete your one-time payment via our secure Airwallex payment links. All major credit/debit cards accepted. No subscription, no recurring charges.
Email Your Details
After payment, send your project details to nexus@nexuswave.app. We’ll confirm receipt within 24 hours (business days).
Receive Your Deliverable
Receive your detailed report/analysis within the stated timeframe. Deliverables are sent via email as PDF or document format. Some services include a follow-up call.
What to Send Us
After payment, email us with the following information:
- Payment confirmation (screenshot or receipt)
- Service purchased
- Project goal — What are you trying to achieve?
- URL or repo — Website URL, app link, or code repository
- Context — Any background info that would help
- Deadline (if any) — Let us know if urgent
- Constraints — Budget, tech stack limitations, etc.
- Contact info — Best way to reach you for questions
Sample Email:
Subject: Website Technical Audit – [Your Name]
Hi NexusWave,
Payment confirmation attached.
Service: $50 Website Technical Audit
URL: https://example.com
Goal: Improve page speed and fix mobile issues before launch.
Deadline: Launching in 2 weeks, so within 5 days would be ideal.
Thanks!
What Happens After Payment
1. Confirmation
We confirm receipt of your payment and project details within 24 hours (business days).
2. Analysis
We conduct the review/analysis according to your service. We may reach out if we need clarification.
3. Deliverable
You receive a detailed report (PDF or document) via email within the stated timeframe. Some services include a follow-up call.
4. Follow-up (if included)
For services with follow-up support, you can email questions within the stated period (typically 7–14 days).
What’s Included vs. Not Included
✓ Included
- Detailed written analysis/report
- Specific, actionable recommendations
- Prioritized action items
- Follow-up support (where stated)
- Clarification questions via email
✗ Not Included
- Implementation or development work
- Ongoing consulting or retainer
- Real-time support or phone calls (unless stated)
- Third-party tool costs
- Scope beyond the service description
Need implementation help after review? We can recommend trusted partners or discuss a separate engagement.